At Hassan Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We may collect personal details such as your name, phone number, email address, shipping address, and payment information when you place an order or contact us.
How We Use Your Information
Your information is used to process orders, deliver products, communicate with you, improve our services, and send updates or promotional offers (if you allow).
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Sharing of Information
We do not sell or rent your personal data. Your information may only be shared with trusted delivery partners or payment providers to complete your order.
Cookies
Our website may use cookies to enhance user experience and analyze website performance.
Your Rights
You have the right to access, update, or request deletion of your personal data at any time by contacting us.
Policy Updates
Hassan Mart reserves the right to update this policy at any time. Changes will be posted on this page.
We aim to provide high-quality products and a smooth shopping experience. If you are not satisfied, you may request a return or exchange under the following conditions:
Return Eligibility
Non-Returnable Items
Exchange Policy
We offer exchange in case of size issues, defects, or wrong item delivered.
Refund Policy
Return Shipping
Customer may bear return shipping charges unless the product is defective or incorrect.
How to Request Return
Contact us via WhatsApp or email with your order details and issue. Our team will guide you through the process.
Contact Us
For any queries regarding Privacy or Returns, feel free to contact Hassan Mart support.
Yes, you can return your order within 7 days of delivery if the product is unused, unwashed, and in original condition with tags.
Yes, we offer exchanges in case of size issues, damaged items, or wrong product delivered.
You can contact us via WhatsApp or email with your order details, and our team will guide you through the process.
Return shipping charges are usually paid by the customer. However, if the item is defective or incorrect, we will cover the cost.
efunds are processed within 5–7 working days after we receive and inspect the returned product.
Used, washed, damaged items, or items purchased on sale are not eligible for return unless defective.
Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.
Delivery usually takes 2–5 working days across Pakistan.
Yes, we offer Cash on Delivery all over Pakistan.
Please contact us immediately with pictures. We will arrange a replacement or refund.
Delivery charges may vary depending on promotions. Free delivery is available on selected offers.
Currently, we only deliver within Pakistan.
We accept Cash on Delivery and bank transfer (if applicable).
Yes, we ensure quality products that meet customer expectations.
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